Above and Beyond Healthcare INC — all FAQs

Question 1

What services do you provide?

Accepted Answer

We provide personal care, homemaker services, Health Maintenance Activities, companionship, meal preparation, errands, and help with daily routines.

Question 2

Who do you serve?

Accepted Answer

We serve adults ages 18 and older who need support to remain safe and independent at home.

Question 3

What areas do you serve?

Accepted Answer

We serve Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, El Paso, Jefferson, Larimer, and Weld counties.

Question 4

Do you accept Medicaid?

Accepted Answer

Yes. We accept eligible clients through CFC, EBD, IHSS, SLS, CMHS, BI, CIH, and CHCBS.

Question 5

Do you accept private pay?

Accepted Answer

Yes. We welcome private-pay clients.

Question 6

How do I start services?

Accepted Answer

Contact our office to discuss your needs. We will complete the intake process, review your schedule, and work to match you with a caregiver.

Question 7

Can a family member become a paid caregiver?

Accepted Answer

In some cases, yes. Eligibility depends on the client’s program and authorization.

Question 8

How do you select caregivers?

Accepted Answer

We hire compassionate and dependable caregivers who meet our background-check and training requirements.

Question 9

Can I request a specific caregiver?

Accepted Answer

Yes. We consider each client’s preferences, schedule, location, and care needs.

Question 10

What happens if my caregiver is unavailable?

Accepted Answer

We will communicate with you and make every reasonable effort to find replacement coverage.

Question 11

How quickly can services begin?

Accepted Answer

Start dates depend on authorization, intake completion, location, schedule, and caregiver availability.

Question 12

How can case managers submit a referral?

Accepted Answer

Referrals may be submitted by phone, email, or fax.

Question 13

How do I apply for a caregiving position?

Accepted Answer

Complete the application on our website or contact our office.

All FAQs